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Appeal your Council Tax band or bill

Appeal your property band

The Valuation Office Agency (VOA) are responsible for the valuation of properties. If you think your Council Tax band is wrong, contact the VOA.

If your home is already in band A, the VOA will not reduce the band further.
You can make a challenge within six months of:
  • becoming a new council taxpayer
  • the VOA notifying you that your banding has changed
  • your property being demolished
  • substantial changes happening in your local area that have affected your properties value.
You still must pay Council Tax if you make a challenge. If your challenge is successful, then you will get a refund.

Appeal your Council Tax bill

If you think your Council Tax bill is wrong, tell us immediately. For example, if:

  • you have claimed a discount or exemption which was refused
  • you think your bill has been calculated incorrectly
  • you think you’re not responsible for paying tax because you are not an owner or occupier of the billed property.
Email council.tax@iow.gov.uk to appeal your bill. The decision will be looked at again and if not changed, you have the right to appeal the decision with the Valuation Tribunal Service.

Contact information

Revenues

Isle of Wight Council Revenues Services
PO Box 238
Newport
PO30 9FP

Monday to Thursday 8.30am to 5.00pm
Friday 8.30am to 4.30pm