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Hardship funds

Exceptional Hardship Fund

The Exceptional Hardship Fund (EHF) provides extra help if you receive Local Council Tax Support (LCTS) to help with the shortfall between Council Tax liability and Local Council Tax Support. It is for a limited amount of time until you take active steps to seek other solutions.

Your financial and personal circumstances are taken into account, along with any steps that you are taking to improve the situation.

Council Tax Discretionary Reduction

If you don't qualify for LCTS but need more help to pay your Council Tax, the Council Tax Discretionary Reduction (CTDR) scheme may help you.

View the EHF policy, Equality Impact Assessment and CTDR policy.

Some of the information on this page links back to our council website (

Contact information


Revenue and Benefit Services
PO Box 238
Isle of Wight
PO30 9FP

Monday to Thursday 8.30am to 5.00pm
Friday 8.30am to 4.30pm