Assistive technology (Wightcare)

Wightcare provide a response service 24 hours a day to give you and your loved ones peace of mind.

Wightcare can offer a solution to Island residents to live an independent life in their own home.

You or a loved one may need help because of age, living with a disability, isolation, vulnerability or illness. There are a range of packages to suit individual needs. The team at Wightcare will work with you to make sure you have the right equipment that is best for you. A simple lifeline alarm can detect falls and other dangers around the home for example.

The table below has details about the equipment and packages that Wightcare offer.

Wightcare PackagesPrice (ex VAT)

Home
Includes: Lifeline alarm and monitoring by our Newport Response Centre 24/7. If a responder is called out there is a £100 call out charge.

£15 per month via direct debit

Home Plus
Includes: Lifeline alarm, monitoring by our Newport based Response Centre 24/7 and access to our team of Responders

£49.99 per month via direct debit
Reassurance
Includes: proactive reassurance daily phone calls
£22.50 per month via direct debit
Out and About
Includes: GPS alarm, monitoring by our Newport based Response Centre 24/7 and access to our team of Responders
£49.99 per month via direct debit
Falls
Includes: Lifeline alarm, falls sensors, monitoring by our Newport based Response Centre 24/7 and access to our team of Responders
£62.50 per month via direct debit
Memory
Includes: Lifeline alarm, environmental and movement sensors, monitoring by our Newport based Response Centre 24/7 and access to our team of Responders
£125 per month via direct debit
Carer
Includes: Pager device for onsite carer with additional sensors provided depending on need. If a responder is called out there is a £100 call out charge.
From £12.50 per month via direct debit

Additional chargesPrice (ex VAT)
Installation charge including key safe
£75
Supply and installation for key safe only
£30
Charge for additional or lost pendants
£39
Admin fee£25
Responder call out fee (applies to 'Home' and 'Carer' packages only)£100


For packages and additional charges, you will need to pay VAT at the chargeable rate of 20% if you do not have a long-term medical condition allowing exemption.

For each service package you will need to pay via monthly direct debit.

You may be entitled to some government benefits, such as attendance allowance, to help pay for our services. Please see our finance and benefit information for further guidance.

For more information or an informal chat with the team, please contact us on (01983) 821105 or email us at wightcare@iow.gov.uk.

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