Priority need

We must provide emergency housing if you meet the conditions:

  • be homeless
  • meet any immigration requirements
  • have a priority need.

The Housing Act 1996 defines what priority need is and who is vulnerable. Shelter England provides this information in an easy-to-understand way and can offer you advice.

Complete a homelessness enquiry with us so that we can help.

A priority need is when you:

  • have children who live with you
  • are pregnant or a partner you live with is pregnant
  • are a care leaver, either aged 16 to 17 years old or 18 to 20 years old and you spent time in care when you were 16 or 17 years old
  • are homeless because of domestic abuse
  • have other individual circumstances.

You may also have a priority need if you are considered vulnerable. You may be vulnerable if you:

  • are elderly
  • have a mental illness
  • have a learning or physical disability
  • are over 21 years old and in care
  • homeless because of a disaster, such as a fire or flood.

You may also be considered vulnerable if you have been in or are leaving: