Housing advice and support

We offer free housing advice to anyone who needs it.

Contact us immediately if you are:

• at risk of homelessness ​within eight weeks (56 days) of becoming homeless
• already homeless and sleeping rough​
• a care leaver or young person facing homelessness or already homeless.

If you are a homeowner, tenant, or landlord and need information or help, tell us about it. 

If you're looking for accommodation, first, make a homelessness enquiry. 

We will then:

• contact you to discuss your needs
• confirm your eligibility for assistance and ask for supporting evidence
• help if you need support to complete the online form.

Island HomeFinder allows people to apply for social housing and existing tenants to find a more suitable home. Once registered, you can apply for advertised properties.

Find out more about:

• housing needs assessment​
• ​independent living and extra care
• who is priority need and may be considered vulnerable
• getting a support worker
• pathways for finding accommodation with support.

Some pathways available are:

• Single homeless pathway offers a shared place to live with support if you are single (living without any dependants, such as children and elderly relatives)
• YMCA pathway offers a shared place to live with support for young mothers or mothers-to-be
• supported family accommodation pathways offers a temporary place to live with support.

If you need specialised advice, such as legal or financial help, we can refer you to the right service. 

For more information about the help we can provide you, contact us directly.

• Domestic abuse – advice and contact information 
• Housing information – GOV.UK
• Housing advice – Citizens Advice Bureau
• Donated furniture charity – Storeroom2010
• Sustainable living and advice – The Footprint Trust