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Money worries

General money worries

If you are worried about money, there are a number of organisations on the Island you can talk to. 

If you are in genuine hardship and quickly need help with food, gas and electricity in an emergency, please contact Help Through Crisis.

Worries about fuel costs

Get more information if you are worried about your energy bills

Local Council Tax Support and housing benefit

Find out more about Local Council Tax Support and housing benefit on our website. If you need information urgently, please call us on 823950.

If you are struggling to pay your council tax, or have received a reminder notice or summons get more information on the council website or call us on 823901.

Paying your rent or mortgage

There is information about dealing with debt including rent and mortgage arrears on the Citizens Advice website

You can also contact the Money Team at Isle of Wight Citizens Advice

Other household bills

  • You may be able use a Southern Water scheme if you can't pay your water bill.
  • You may be able to get a cheap phone and broadband deal called a social tariff. Use Ofcom's website to see which is best for you. 
  • Between 7 Nov and 31 Dec 2022, O2 will be providing 1 million GB of free O2 data to people in need via their O2 Christmas Sim Cards. More information on the O2 website

  • A list of other discounts and offers is available from
  • Veterans and their dependents may be able to access an Everyday Needs Grant from the Royal British Legion
  • Any Islander who is aged 19 or over and does not have maths GCSE at grade c or above can take part in free training courses. Multiply is a new programme to help adults improve their maths skills with free courses. The training could lead you on the first steps towards gaining a maths qualification or help you use maths to manage your household budget. Get more info our website
  • Get free and impartial advice about money from the government backed website MoneyHelper

Some of the information on this page links back to our council website (

Contact information

Corporate Services

County Hall
High Street
Isle of Wight
PO30 1UD

**Pre-booked Appointments Only**
Monday - Friday 9am - 3:45pm
Closed from 12pm - 2:15pm